Task Management
Core Competencies
Click on a core competency from the list below or
scroll down to view development resources for each core
competency within the Task Management dimension.
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Competency Dimension
Task-Relevant Knowledge:
Knowing standard practices and procedures necessary to
accomplish tasks.
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Delegating:
Assigning tasks to the appropriate people based on
knowledge of individuals, work processes, organizational
planning and work group flow.
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Attention to Detail:
Focusing on the details of the task being completed by
the group.
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Coordinating Work Activities:
Coordinating the work-related activities for all relevant
constituents (both inside and outside of the
group/organization) in order to complete a task.
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Providing Feedback:
Providing group members positive and negative feedback
in a timely and constructive manner.
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Multi-Tasking:
Working on a variety of tasks simultaneously. Able to
shift ones resources between multiple tasks when
needed.
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Analytic Thinking:
Using information to rationally evaluate situations and
solve problems. Utilizing inductive and deductive logic
to make necessary inferences to solve problems in
ambiguous situations.
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Analyzing Data:
Summarizing and making inferences from information
through the use of statistics and qualitative analyses.
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Mental Focus:
Concentrating and avoiding distractions when faced with
a problem.
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Decision Making:
Evaluating the costs and benefits of various options
and choosing wisely based on this evaluation.
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Designing Work Systems:
Designating the responsibilities of individual jobs and
structuring the work of groups in organizations.
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Managing Materials and Facilities:
Monitoring the delivery, inventory and flow of materials using
tracking systems as well as, identifying and designing
facility location/layout to maximize productivity.
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Managing Information Resources:
Understanding information needs and providing access to efficient
tools for project management, data analysis, strategic
planning, and process controls.
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Performing Administrative Activities:
Approving requests, handling paperwork, and performing
other daily administrative tasks. Entering,
transcribing, recording, or storing either written or
electronic information.
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Maintaining Quality:
Evaluating materials and information produced against a
set of standards through the use of measures of quality
in order to track system and/or group progress.
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Succession Planning/Recruiting:
Examining organizational structure to identify staffing issues
needed to achieve strategic objectives. Attracting many
qualified applicants for open positions within the
organization.
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Personnel Decision Quality:
Making good personnel decisions by identifying and
assessing the knowledge, skills, and experiences needed
to successfully perform a role in the organization.
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Managing Personnel Policies:
Developing and monitoring policies, programs, and
procedures related to work practices and compensation.
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Maintaining Safety:
Minimizing potential safety hazards and maintaining
compliance with company policies, safety laws, and
regulations.
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Enhancing Task Knowledge:
Involving the group in discovering methods to enhance task
performance and redirecting the group to achieve better
task completion.
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Eliminating Barriers to Performance:
Identifying roadblocks and redundancies in work processes.
Promoting improvements in task performance.
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Benchmarking:
Looking outside of the leaders' organization to identify
the best practices in task design and performance and
integrate these into the leaders' organization.
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Strategic Task Management:
Matching the appropriate people and resources in the organization
to maximize task performance.
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