Social Responsibility
Core Competencies
Click on a core competency from the list
below or scroll down to view development resources for
each core competency within the Social Responsibility
dimension.
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Competency Dimension
Communicating with the
Community:
Communicating organization’s intentions and activities
to the public (e.g., local press, radio, television) and
representing the organization in community affairs and
public activities to promote awareness and foster
goodwill.
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Helping the Community:
Meeting the needs of the community by promoting
opportunities for corporate giving of financial and
human resources.
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Civic Action:
Supporting participation in civic duties by encouraging
others to vote and engaging in other duties of the
political system.
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Adopting Beneficial
Values for Society:
Seeking and embracing values that benefit society rather
than the organization.
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Providing a Good
Example:
Always acting in accordance with society’s and the
organization’s laws, rules, and guidelines, and behaving
in fair and ethical manner.
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Social Action:
Actively creating necessary change in one’s community or
country by advocating for underrepresented or needy
groups.
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Sociology and Anthropology Knowledge:
Knowledge of the political systems, values, beliefs,
economic practices, and leadership styles of countries
other than one’s home country, as well as knowledge of
universal group dynamics, behavior, and socio-cultural
history.
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History and Geography
Knowledge:
Knowledge of the physical location and relationships
between different land and sea regions and the
historical events that have shaped the culture of
inhabitants of these regions.
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Foreign Language
Knowledge:
Understanding a non-native language in order to
communicate in oral and written form with people who
speak that language.
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Philosophy and Theology
Knowledge:
Knowledge of ethics and the philosophical viewpoints
behind various ethical models and understanding how
different philosophical and religious systems affect
behavior of groups and individuals within a cultural
context.
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Knowledge of
Organizational Justice Principles:
Knowing and understanding distributive justice,
informational justice, interpersonal justice, and
procedural justice and being able to apply those
principles to ensure subordinates are treated fairly.
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Knowledge of Legal
Regulations:
Awareness of local, state, and federal laws and
regulations and abiding by these regulations at all
times.
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Open-Door Policy:
Promoting a climate of openness and trust. Allowing
individuals who are upset about an aspect of the
organization to voice displeasures without retribution
or repercussions.
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Instituting and Following Fair Procedures:
Instituting and applying rules and procedures in a
consistent, unbiased, accurate, and correctable fashion
to ensure that subordinates know that fair rules are
being used.
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Explaining Decisions in a Respectful Manner:
Explaining decisions that affect subordinates thoroughly
and in a manner that demonstrates dignity and respect
for the subordinates.
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Ensuring Ethical Behavior of Subordinates:
Instituting, training, and reinforcing policies to
ensure that subordinates treat each other and the
organization fairly and with respect and dignity.
Disseminating information about laws and regulations to
subordinates and make sure that they follow laws and
regulations by overseeing, monitoring, and auditing
behavior. Disciplinary action should be taken against
those who do not comply with laws and regulations.
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Servant Leadership:
Being attentive to the needs of followers, empathizing
with their concerns, and serving their best interests.
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Valuing Diversity:
Encouraging a wide range of viewpoints among team
members in order to avoid groupthink and create more
culturally sensitive solutions.
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Distributing
Rewards Fairly:
Ensuring that pay, recognition, and other rewards are
distributed in a fair manner, with clear guidelines and
enforcement of those guidelines.
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Responsibility for
Others:
Willingness to be responsible for the behavior of
subordinates in one’s organization and correct their
unethical behaviors.
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Avoiding
Exploitative Mentality:
Not sacrificing concern for others or using people and
exploiting them to achieve goals for the organization.
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Financial Ethics:
Understanding and following ethical financial management and accounting
principles.
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Work-Place Ethics:
Understanding and following
ethical guidelines at one’s work place.
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Honesty and Integrity:
Behaving in an honest and
ethical manner.
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Being Accountable:
Accepting responsibility for the effects of one’s own
actions.
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Courage of Convictions:
Avoiding behavior that is unethical even if it may
appear ethical to the public or may be consistent with
the public opinion. Upholding decisions that are ethical
yet unpopular.
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