Death by Meeting: A Leadership Fable
by Patrick Lencioni
Jossey-Bass, 2004
This book is an entertaining and yet educating view of one of the most
frequent activities of leaders in organizations: the dreaded meeting.
It begins with an
illustrative story of “Yip Software” and its acquisition by “Playsoft” involving
a newcomer’s (Will) novel idea to structure meetings based on an analogy to film
and TV acquaints the reader with the basic ideas proposed. For those who don’t
want to read the fictional case study (although I recommend it, and it’s an easy
read), the model is presented by itself in the second part of the book. Many
basics of leadership competence are addressed in a light-hearted format,
including the difficulties of decisions regarding corporate structure (mergers),
ethical versus bottom-line profit organizational missions, and the political
climate common to the corporate world, regardless of the size of the business.
Some of the competencies below are best illustrated by Will
(e.g. Challenging the Status Quo, Persistence, Optimism, Persuading);
others are exemplified more by Casey (e.g. Engaging in Non-Work Related
Interests, Technological Savvy, Managing Personnel Policies).
For example, Will challenges the status quo when Will
notices that no one prepares for the weekly meetings and realizes that the
status quo for a “successful” meeting is simply finishing in the time allotted,
he announces in a meeting: “these meetings are amazing. You spend more time
getting less done and avoiding anything remotely interesting…” This brave
remark is the impetus needed to change the meeting format and improve the
quality of overall work performance at “Yip” by changing the meeting structure.
Will exemplifies the persuading competency when he convinces Casey to try
out the new meeting format he suggests.
The basic premise for “Yip Software” came from Casey’s
engaging in non-work related interests. His first career as a professional
golf player provided a creative way of looking at a separate field: computer
games. He utilized the skills and knowledge obtained from this non-work
interest when he left the golfing profession to make the most realistic golf
computer game in existence.
These are just a few specific examples of the relevant
competencies (listed below); there are many more. In addition to these specific
examples with the primary characters, most competencies are present in the
majority of the characters, including more secondary characters like Connor,
Michelle (members of the executive team), and even J.T. (of “Playsoft”
notoriety) or in the overarching situation, so that several examples of each
competencies are given from differing viewpoints.
Competencies Addressed:
|
Decision Making |
Reinforcing Change |
Engaging in Non-Work Related Interests |
|
Attention to Detail |
Goal Orientation |
Distributing Rewards Fairly |
|
Challenging the Status Quo |
Strategic Task Management |
Setting Goals for Others |
|
Time Management |
Energy |
Work Ethic |
|
Identifying Downstream Consequences |
Political Savvy |
Research Orientation |
|
Mental Focus |
Managing Personnel Policies |
Independent Thinking |
|
Problem Identification |
Active Listening |
Facilitating Discussion |
|
Developing External Contacts |
Public Speaking |
Communicating Outside the Organization |
|
Delegating |
Empowering |
Inspiring |
|
Persuading |
Learning Strategies |
Self Control |
|
Seeking Feedback |
Initiative |
Self Reliance |
|
Persistence |
Optimism |
Adopting Beneficial Values for Society |
|
Self Confidence |
Self Awareness |
Financial Ethics |
|
Humility |
Avoiding Exploitative Mentality |
Knowledge of Organizational Justice Principles |
|
Adaptability |
Work/Life Balance |
Stress Tolerance |
|
Social Orientation |
Social Perceptiveness |
Servant Leadership |
|
Nurturing Relationships |
Interpreting the Meaning of Information for Others |
Knowledge of Legal Regulations |
|
Taking Charge |
Orienting Others |
Effort |
|
Helping the Community |
Reinforcing Success |
Cooperating |
|
Courage of Convictions |
Communicating with the Community |
Benchmarking |
|
Open-Door Policy |
Work-Place Ethics |
Generating Ideas |
|
Critical Thinking |
Valuing Diversity |
Eliminating Barriers to Performance |
|
Creative Problem Solving |
Synthesis/Reorganization |
Developing and Building Teams |
|
Sensitivity to Situations |
Seeking Improvement |
Technological Savvy |
|
Analytic Thinking |
Perceiving Systems |
Visioning |
|
Managing the Future |
Collaborating |
Communicating with Coworkers |
|
Openness to Ideas |
Personnel Decision Quality |
Resolving Conflicts |
|
Performing Administrative Activities |
Maintaining Quality |
|
~ Contributed by Kirsten Gobeski
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